Step 1: Setup

After you are approved for an Actions Center Appointments Business Link integration, you will gain access to Partner Portal to help you manage your integration. To learn more about Partner Portal, please reference here.

Note: The following steps are for partners who already work the Actions Center. To become an Actions Center partner, fill out the interest form.

Note: Integration tasks can be found under the Setup milestone in Onboarding Guides (documentation) or under Onboarding Tasks for Partner Portal.

Create a SSH public / private key pair

This pair of keys is used to securely log in to the Google-provided SFTP dropboxes. The public key has the following format:

ssh-rsa AAAAB3NzaC1yc2EAAAADAQABAAABAQCXsM9ycbHV6E6t2L+B4p/uYHn9Q0jmu5gUXMYnFnnf4l39xrznfDo8KCASzRrqUkRnuzrno059CvZVzcljkbwWLzKKoE1EwbzHL3nYahMB4MdYNWhBbHbB+ybq6RNO7hkoKDBIQCfqQDY0FEB6sV3d3F1WYl0bAMjp15yyZJzMKa/rRnZKWetHlcL1X+gFWmW2hQ93foPD463gb58/25GujjsS/tzjngw7UJMVkm08U1QEY3z3DE/R++7ovJozTCzH0CTNDN0AH3/oSC3dmG+yDh3ZXFATjWjyPXJSOziNrp9TXgJhlqSmoHcPvpotMVjx21kIZ+T+SusQmnG+hK+L [e-mail]

Don't include new line breaks in the key.

Key Point: Keep track of your public key. You need to provide it to Google in some of the later steps.

Note: Most Actions Center partners prefer to use the same public / private key pair across all feeds. If you wish to use a different key pair for each feed or for each environment, you may change your SSH key after the initial setup steps have been completed, within the Feed Configuration page of the Partner Portal. Refer to the Partner Portal documentation to learn how to change your keys.

Create your SFTP dropboxes

Once you sign in to the Partner Portal, perform the following steps:

1. Browse to the Onboarding Tasks tab.
2. Enter your public SSH key.
3. Click Submit.

This creates a set of SFTP dropboxes for both sandbox and production environments for you to use. You can find the SFTP dropbox usernames in the Feed page (documentation) within the Partner Portal.

Note: Use any SFTP client to access to the Google-provided SFTP dropboxes. Sign in with the private key you created for this project. The Google SFTP server is available at sftp://partnerupload.google.com on port 19321. This applies to both your sandbox and production dropboxes.

Next steps

At this point, you can use the Partner Portal. You can optionally perform the following setup tasks:

1. Within the Account and Users page, grant additional users in your organization access to the Partner Portal.
2. Within the Brands page, configure the default Brand and set up new Brands in your Sandbox and Production environments.
3. Depending on your integration, within the Features page, enable or disable additional features. These configurations are environment specific.

For more information, see the Actions Center Partner Portal documentation.