Set staff-specific or time-specific price

Warning: If you must specify a price per duration of the same service, do not follow this tutorial for this purpose. Users are not able to select the duration for a given service from our UI and it will therefore be impossible for them to choose a duration among multiple duration defined for the same service. If you must define a different price for different duration of the same service, you must duplicate the service on Google side. Example: define “Haircut (15 mins)” and “Haircut (30 mins)” as separate services—if doing so means creating more than 50 services, please consult your Google point of contact.

The following tutorial explains how you should implement your feeds to differentiate pricing for a service based on the associated staff member or time of day and/or day of the week.

Per staff/time price

There are 4 things to be set:

• In the Merchant feed, set one Merchant.payment_option for each price option

  • Set the desired price to the price of the service for the specific time/staff

  • payment_option_id must be unique across your integration as payment_option_id values are shared across all merchants of the same aggregator. To avoid any confusion and simplify troubleshooting and management, we recommend that, for each merchant, you (re)define all the payment_option values that this merchant uses with a unique payment_option_id (even if an identical payment_option is used by another merchant).

    • For per staff price, we recommend you generate the payment_option_id as a combination of the merchant_id, the service_id and staff_id for easier tracking and to ensure the payment_option_id is unique across your entire integration
    • For per time price, we recommend you generate the payment_option_id as a combination of the merchant_id, the service_id and a string representing this time (evening, weekends, sundayafternoon ...) for easier tracking and to ensure the payment_option_id is unique across your entire integration
    Note: You may define an ID only once and reuse it across multiple merchants (across a chain of salons for example) but you need to make sure that the merchant defining this payment_option is never deleted from the feeds (or that the payment_option is transferred to another non-deleted merchant before deleting the merchant with the payment_option definition). To ensure no payment_option are lost, you may also redefine the same identical payment_option on all the merchants that use it (Google’s system will just arbitrarily save one definition).
    • When used for availability-level pricing (the use-case of this tutorial), name and description are mainly used for debugging purposes
    • Do not set more than 100 payment_option values for a single merchant. If you expect to reach more than 100 payment_option values please run this implementation by your Google contact
    • All other payment_option fields can be ignored for this use case

• In the Availability feed, set Availability.payment_option_id to a single item array with the payment_option_id of the payment_option you defined on the Merchant level

• In the Service feed, set the Service.price to the lowest value of the price range for this service and set Service.price_interpretation to STARTS_AT

Note: You can combine per staff price with per time price by defining one payment_option per combination of time and staff.

Per staff price example

In this example, Robert (id: 1) is a more experienced hairdresser than Jane (id: 2) and therefore the salon owner has decided to make a reservation for Robert $5 more expensive. The cost for a short hair haircut is $20 by default and the cost for a long hair haircut $30 by default. If the user selects Robert, the cut would cost $25 or $35, respectively.

Staff Name	Short hair haircut	Long hair haircut
Jane	$20*	$30*
Robert	$25	$35

*default price for service

Note: If the user picks the default option “All Staff” in the staff dropdown and then clicks on a slot, our system will arbitrarily select one of the staff available for this slot and show this staff name and the associated price at checkout.

Merchants

{
  "metadata": {
    "processing_instruction": "PROCESS_AS_COMPLETE",
    "generation_timestamp": 1503638100,
    "total_shards": 1
  },
  "merchant": [
    {
      "category": "beauty_salon",
      "merchant_id": "beauty-per-staff-price",
      "name": "Beauty Salon",
      "url": "www.merchantspublicsite.com",
      "telephone": "[phone]",
      "geo": {
        "latitude": 37.422113,
        "longitude": -122.084041,
        "address": {
          "locality": "Mountain View",
          "country": "US",
          "region": "CA",
          "street_address": "1600 Amphitheatre Pkwy",
          "postal_code": "94043"
        }
      },
      "payment_option": [
        {
          "payment_option_id": "beauty-per-staff-price-haircut-short-1",
          "name": "Short haircut (Robert)",
          "description": "Short hair haircut price for Robert",
          "price": {
            "currency_code": "USD",
            "price_micros": 25000000
          }
        },
        {
          "payment_option_id": "beauty-per-staff-price-haircut-short-default",
          "name": "Short haircut (Default)",
          "description": "Normal short hair haircut price",
          "price": {
            "currency_code": "USD",
            "price_micros": 20000000
          }
        },
        {
          "payment_option_id": "beauty-per-staff-price-haircut-long-1",
          "name": "Long haircut (Robert)",
          "description": "Long hair haircut price for Robert",
          "price": {
            "currency_code": "USD",
            "price_micros": 35000000
          }
        },
        {
          "payment_option_id": "beauty-per-staff-price-haircut-long-default",
          "name": "Long haircut (Default)",
          "description": "Normal long hair haircut price",
          "price": {
            "currency_code": "USD",
            "price_micros": 30000000
          }
        }
      ]
    }
  ]
}

Services

{
  "metadata": {
    "processing_instruction": "PROCESS_AS_COMPLETE",
    "generation_timestamp": 1535437200,
    "total_shards": 1
  },
  "service": [
    {
      "service_id": "haircut-short",
      "prepayment_type": "NOT_SUPPORTED",
      "merchant_id": "beauty-per-staff-price",
      "price": {
        "currency_code": "USD",
        "price_micros": 20000000
      },
      "localized_service_name": {
        "value": "Haircut (shorter than shoulder)",
        "localized_value": [
          {
            "locale": "en",
            "value": "Haircut (shorter than shoulder)"
          }
        ]
      },
      "localized_description": {
        "value": "Awesome haircut for short hair",
        "localized_value": [
          {
            "locale": "en",
            "value": "Awesome haircut for short hair"
          }
        ]
      }
    },
    {
      "service_id": "haircut-long",
      "prepayment_type": "NOT_SUPPORTED",
      "merchant_id": "beauty-per-staff-price",
      "price": {
        "currency_code": "USD",
        "price_micros": 30000000
      },
      "localized_service_name": {
        "value": "Haircut (longer than shoulder)",
        "localized_value": [
          {
            "locale": "en",
            "value": "Haircut (longer than shoulder)"
          }
        ]
      },
      "localized_description": {
        "value": "Awesome haircut for long hair",
        "localized_value": [
          {
            "locale": "en",
            "value": "Awesome haircut for long hair"
          }
        ]
      }
    }
  ]
}

Availability

{
  "metadata": {
    "processing_instruction": "PROCESS_AS_COMPLETE",
    "generation_timestamp": 1535178900,
    "total_shards": 1
  },
  "service_availability": [
    {
      "availability": [
        {
          "spots_total": 1,
          "start_sec": 1535806800,
          "spots_open": 1,
          "duration_sec": 3600,
          "recurrence": {
            "repeat_until_sec": 1535846340,
            "repeat_every_sec": 3600
          },
          "service_id": "haircut-short",
          "merchant_id": "beauty-per-staff-price",
          "resources": {
            "staff_name": "Robert",
            "staff_id": "1"
          },
          "payment_option_id": ["beauty-per-staff-price-haircut-short-1"]
        },
        {
          "spots_total": 1,
          "start_sec": 1535806800,
          "spots_open": 1,
          "duration_sec": 3600,
          "recurrence": {
            "repeat_until_sec": 1535846340,
            "repeat_every_sec": 3600
          },
          "service_id": "haircut-long",
          "merchant_id": "beauty-per-staff-price",
          "resources": {
            "staff_name": "Robert",
            "staff_id": "1"
          },
          "payment_option_id": ["beauty-per-staff-price-haircut-long-1"]
        },
        {
          "spots_total": 1,
          "start_sec": 1535806800,
          "spots_open": 1,
          "duration_sec": 3600,
          "recurrence": {
            "repeat_until_sec": 1535846340,
            "repeat_every_sec": 3600
          },
          "service_id": "haircut-short",
          "merchant_id": "beauty-per-staff-price",
          "resources": {
            "staff_name": "Jane",
            "staff_id": "2"
          },
          "payment_option_id": ["beauty-per-staff-price-haircut-short-default"]
        },
        {
          "spots_total": 1,
          "start_sec": 1535806800,
          "spots_open": 1,
          "duration_sec": 3600,
          "recurrence": {
            "repeat_until_sec": 1535846340,
            "repeat_every_sec": 3600
          },
          "service_id": "haircut-long",
          "merchant_id": "beauty-per-staff-price",
          "resources": {
            "staff_name": "Jane",
            "staff_id": "2"
          },
          "payment_option_id": ["beauty-per-staff-price-haircut-long-default"]
        }
      ]
    }
  ]
}

Per time price example

In this example, the salon is open from 10:00 to 20:00. The salon owner decided to add an extra cost of $5 for bookings after 18:00.

The availability example is defined for Saturday, September 1, 2018 in the PT timezone. 1535821200 is 10:00 on that day, 1535850000 is 18:00 on that day and 1535857200 is 20:00.

Time of day	Short hair haircut	Long hair haircut
10:00 ~ 11:00	$20	$30
11:00 ~ 12:00	$20	$30
12:00 ~ 13:00	$20	$30
13:00 ~ 14:00	$20	$30
14:00 ~ 15:00	$20	$30
15:00 ~ 16:00	$20	$30
16:00 ~ 17:00	$20	$30
17:00 ~ 18:00	$20	$30
18:00 ~ 19:00	$25	$35
19:00 ~ 20:00	$25	$35

Merchants

{
  "metadata": {
    "processing_instruction": "PROCESS_AS_COMPLETE",
    "generation_timestamp": 1503638100,
    "total_shards": 1
  },
  "merchant": [
    {
      "category": "beauty_salon",
      "merchant_id": "beauty-per-time-price",
      "name": "Beauty Salon",
      "url": "www.merchantspublicsite.com",
      "telephone": "[phone]",
      "geo": {
        "latitude": 37.422113,
        "longitude": -122.084041,
        "address": {
          "locality": "Mountain View",
          "country": "US",
          "region": "CA",
          "street_address": "1600 Amphitheatre Pkwy",
          "postal_code": "94043"
        }
      },
      "payment_option": [
        {
          "payment_option_id": "beauty-per-time-price-haircut-short-evening",
          "name": "Short haircut (Evening)",
          "description": "Short hair haircut price for the evening",
          "price": {
            "currency_code": "USD",
            "price_micros": 25000000
          }
        },
        {
          "payment_option_id": "beauty-per-time-price-haircut-short-default",
          "name": "Short haircut (Normal)",
          "description": "Short hair haircut price for the rest of the day",
          "price": {
            "currency_code": "USD",
            "price_micros": 21000000
          }
        },
        {
          "payment_option_id": "beauty-per-time-price-haircut-long-evening",
          "name": "Long haircut (Evening)",
          "description": "Long hair haircut price for the evening",
          "price": {
            "currency_code": "USD",
            "price_micros": 35000000
          }
        },
        {
          "payment_option_id": "beauty-per-time-price-haircut-long-default",
          "name": "Long haircut (Normal)",
          "description": "Long hair haircut price for the rest of the day",
          "price": {
            "currency_code": "USD",
            "price_micros": 31000000
          }
        }
      ]
    }
  ]
}

Services

{
  "metadata": {
    "processing_instruction": "PROCESS_AS_COMPLETE",
    "generation_timestamp": 1535437200,
    "total_shards": 1
  },
  "service": [
    {
      "service_id": "haircut-short",
      "prepayment_type": "NOT_SUPPORTED",
      "merchant_id": "beauty-per-time-price",
      "price": {
        "currency_code": "USD",
        "price_micros": 2100000
      },
      "localized_service_name": {
        "value": "Haircut (shorter than shoulder)",
        "localized_value": [
          {
            "locale": "en",
            "value": "Haircut (shorter than shoulder)"
          }
        ]
      },
      "localized_description": {
        "value": "Awesome haircut for short hair",
        "localized_value": [
          {
            "locale": "en",
            "value": "Awesome haircut for short hair"
          }
        ]
      }
    },
    {
      "service_id": "haircut-long",
      "prepayment_type": "NOT_SUPPORTED",
      "merchant_id": "beauty-per-time-price",
      "price": {
        "currency_code": "USD",
        "price_micros": 31000000
      },
      "localized_service_name": {
        "value": "Haircut (longer than shoulder)",
        "localized_value": [
          {
            "locale": "en",
            "value": "Haircut (longer than shoulder)"
          }
        ]
      },
      "localized_description": {
        "value": "Awesome haircut for long hair",
        "localized_value": [
          {
            "locale": "en",
            "value": "Awesome haircut for long hair"
          }
        ]
      }
    }
  ]
}

Availability

{
  "metadata": {
    "processing_instruction": "PROCESS_AS_COMPLETE",
    "generation_timestamp": 1535178900,
    "total_shards": 1
  },
  "service_availability": [
    {
      "availability": [
        {
          "spots_total": 1,
          "start_sec": 1535821200,
          "spots_open": 1,
          "duration_sec": 3600,
          "recurrence": {
            "repeat_until_sec": 1535849940,
            "repeat_every_sec": 3600
          },
          "service_id": "haircut-short",
          "merchant_id": "beauty-per-time-price",
          "payment_option_id": ["beauty-per-time-price-haircut-short-default"]
        },
        {
          "spots_total": 1,
          "start_sec": 1535821200,
          "spots_open": 1,
          "duration_sec": 3600,
          "recurrence": {
            "repeat_until_sec": 1535849940,
            "repeat_every_sec": 3600
          },
          "service_id": "haircut-long",
          "merchant_id": "beauty-per-time-price",
          "payment_option_id": ["beauty-per-time-price-haircut-long-default"]
        },
        {
          "spots_total": 1,
          "start_sec": 1535850000,
          "spots_open": 1,
          "duration_sec": 3600,
          "recurrence": {
            "repeat_until_sec": 1535857140,
            "repeat_every_sec": 3600
          },
          "service_id": "haircut-short",
          "merchant_id": "beauty-per-time-price",
          "payment_option_id": ["beauty-per-time-price-haircut-short-evening"]
        },
        {
          "spots_total": 1,
          "start_sec": 1535850000,
          "spots_open": 1,
          "duration_sec": 3600,
          "recurrence": {
            "repeat_until_sec": 1535857140,
            "repeat_every_sec": 3600
          },
          "service_id": "haircut-long",
          "merchant_id": "beauty-per-time-price",
          "payment_option_id": ["beauty-per-time-price-haircut-long-evening"]
        }
      ]
    }
  ]
}