The Gmail IMAP team uses a mixture of different platforms to provide support, so review the options below to determine the best way to get help.
Issues with IMAP clients
If you are a user trying to set up IMAP or having trouble with your IMAP client, and not a developer trying to write IMAP code, we suggest looking first at the Gmail help center or asking questions on the Gmail Product Forums.
Questions
We use the popular programming Q&A website Stack Overflow to field technical questions. The site is not run by Google, but you can sign in using your Google account.
Stack Overflow contains questions on a variety of topics, and we use the tag
gmail-imap to mark questions that pertain to Gmail IMAP.
You may wish add additional tags to your question to attract the attention of
experts in related technologies.
Before posting a new question for the first time, please take a moment to read through the Stack Overflow FAQ. The site and its community have guidelines and tips that you should follow to help ensure your question is answered.
Problems & Errors
If you're encountering an error with the API, you should start by searching or posting to Stack Overflow as mentioned above. Try to isolate the problem as much as possible and post only the relevant sections of code.
Bugs
If you have been able to determine that the cause of a problem is due to a bug in the API itself, you can report it on our Issue Tracker. Please ensure you include the following information in your bug description:
- A description of the problem, and the behavior you expected instead.
- A list of steps and/or a small snippet of sample code that can be used to reproduce the problem.
- Information about your development environment, including programming language, library versions, etc.
Missing Features
If there is functionality missing from the Gmail IMAP implementation that you would like to see added, you can file a feature request on our Issue Tracker. Please describe the specific functionality you would like to see added, as well as reasons you think it's important. If possible, include specific details about your use case and the new opportunities the feature would allow for.