[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2024-12-18 UTC."],[[["As of June 10, 2024, all Content API for Shopping support inquiries should be directed to the new Contact Us form, replacing the previous email and forum channels."],["The Content API team provides email support with a 24-hour initial response time, focusing on technical issues related to the Content API for Shopping."],["For general Merchant Center questions, users are guided to the Merchant Center Help Center, while Google Ads API inquiries are directed to their respective developer site and forum."],["Additional resources include troubleshooting guides for common errors, API diagnostics, a status dashboard, and best practices for storebuilders."],["Businesses seeking information about their data or access methods can utilize a dedicated data request form."]]],[]]