Overview

Note: Please fill out this form if you are interested in enabling menus for your existing Ordering Redirect integration.

Google partners can provide structured menu data to Google through the Ordering Redirect integration for use in the Menu section of a restaurant's Google Business Profile and other entry points across Google consumer surfaces.

Menu data are ingested using the Generic Feeds. Before you begin:

1. Make sure that you have completed account setup
2. Understand the Generic Feed upload process
3. Understand how to configure your account for Generic Feed uploads

Schema

The full menu schema can be found here.

Creating and uploading Menu Feeds

When creating and uploading Menu Feeds, follow these guidelines and conventions:

• To provide restaurant details, follow the data specification described in Entity Feed. For example JSON file refer to the sample JSON. Data file names should be unique between uploads. It is recommended to include a timestamp in the filename, for example, menu1_1633621547.json
• In the fileset descriptor for the menu feed, set the name field to google.food_menu. To see an example of the descriptor file contents, refer to the Descriptor File JSON sample. The names of descriptor files should be unique between uploads. It is recommended to include a timestamp in the filename, for example, descriptor_1633621547.filesetdesc.json. The descriptor file must be uploaded to the generic SFTP dropbox as part of the menu feed.
• Feeds must be uploaded to the generic SFTP dropbox on a daily cadence as full refreshes.
• Limit feeds to 1000 shards (files) as mentioned in Using the Generic Feed dropbox

Feed ingestion status can be found in the Feeds > History section of the partner portal. Feed SFTP dropbox info can be found in the Configuration > Feeds section of the Partner Portal.

Figure 1: Generic SFTP dropbox info

Feed ingestion status can be found in the Feeds > History section of the Partner Portal. Feed SFTP dropbox info can be found in the Configuration > Feeds section of the Partner Portal.

Working with menu item options

Menu item options can be specified using the MenuItemOption proto. The exact user experience will depend on the Google surface, menu item options are displayed as a flat list under the menu item. See the example:

Figure 2: Bread Sticks & Sauce has two menu item options: Sm and Lg

Menu item options are only supported if the dish requires one of the options to be selected. For example, when ordering a pizza, size is a required option. Menu item options that are optional (i.e. "option to add avocado") are not supported and shouldn't be included in feeds.

Since menu item options are displayed as a single flat list, partners with multiple sets of required options for a single menu item (for example, a latte with size options and milk options) must decide how best to display those options in Google. Google recommends the following guidelines:

• If only one required option set affects the price, prefer to include that option set in feeds.
• For all other cases, it is up to the partner to determine how best to represent the menu item options. Creating long lists of options for all possible combinations of options is not recommended. Avoid structuring your options like this:
  • Chicken burrito
  • Chicken burrito with cheese
  • Chicken burrito with salsa
  • Chicken burrito with salsa and cheese
  • Chicken burrito with guacamole
  • Chicken burrito with guacamole and salsa

When including menu item options under a menu item either:

• The menu item must have at least one offer with a price (for cases when the menu item options don't affect the price).
• The menu item must have a set of options with each option's price set to the total price of the item with that option selected.

The price should be provided only for the menu item or for its options, but not for both.

Restaurants with multiple menus

A single restaurant (Entity) can only have one menu. For a restaurant which has multiple menus (i.e. separate Lunch and Dinner menus) you can combine all menus into a single menu with MenuSections (i.e. one menu with a section for Lunch and a section for dinner). The resulting menu would have the following structure:

• Menu
• Lunch section
• Soups
• Soup 1
• Soup 2
• Sandwiches
• Sandwich 1
• Sandwich 2
• Dinner section
• Starters
• Starter 1
• Starter 2
• Mains
• Main dish 1
• Main dish 2

Sharing menus across restaurants

A single menu can be shared across multiple restaurants by including all restaurants in the menu's merchant_ids list. Note that this list accepts entity ids for partners using the Entity feed.

Best Practices

The following are best practices to follow when developing menu feeds.

• Associate only one menu to a restaurant.
  Note: The Menu section on a merchant's Google Business Profile does not differentiate between pickup and delivery menus. We recommend listing the menu information that most closely aligns with the merchant's in-store menu.
• Provide the preferred language as the first language in the TextField. If you are sending multiple LocalizedText objects, the first object in the text list is displayed to users.
• All menu items must be added to menu sections. Don't add menu items directly to the menu object.
• Provide content using utf-8 encoding. It is not necessary to escape non-ascii characters.
• If you are launching in multiple regions, ensure you are using the correct currency codes and denominations in the units and nanos field - pay extra caution to the nanos field which is 10^-9 of a unit. Use Menu Visualizer in Inventory Viewer to confirm you have correctly set prices.
• Providing users with visually rich, comprehensive, and fresh menus is key to providing a helpful and engaging user experience. Prices, descriptions, photos, and dietary information are all key elements in driving decision making and partners are encouraged to provide as much of this data as possible to provide an optimal user & merchant experience.

Development & Testing Tools

After menu feeds are launched, your menu feed data will be eligible to surface on discovery experiences and may be visible on the restaurant placesheet "Menu" tab. The menu tab is supported on Google Search (mobile & desktop), and the experience will be expanding to additional surfaces including Google Maps. The rendered experience may differ depending on the surface.

Figure 3: An example of how menu feed content is displayed on Business Profile on mobile

To ensure your menu is structured correctly use Menu Visualizer in Inventory Viewer to preview your menus.

Note: The menu from your feed may not appear for a restaurant if there are multiple menu providers for the restaurant.

Restaurant menus can come from many sources, including from restaurants themselves via their Google Business Profile, food ordering and reservations partners, user photos of menus, and more. If multiple sources are providing menus for the same restaurant, the merchant can choose a preferred provider in the Google Business Profile menu editor.