Business Overview Dashboard

Business Overview Dashboard is a report showing within a selected time range the overall order & revenue totals, average order value, conversion rate and approximated values of user interactions with your integration. The report can be found in the Actions Center by clicking on the "Business Overview" link under Dashboards in the navigation bar. It is useful for a variety of tasks including:

• Identifying patterns in order volume and value over time
• Analyzing user interactions with your order flow and areas for improvement
• Reviewing individual restaurant performance.

The report contains 3 different types of charts.

Note: The time window for all charts can be adjusted using the Timestamp filter at the top of the page (default is last 7 days).

Aggregated data

Scorecards showing total orders, total revenue, average order value and approximated conversion rate for the selected time range.

Time series data

Graphs showing total orders, total revenue and average order value over time for the selected time range.

Bar Chart

Chart showing the approximated unique user sessions with the partner at different steps in the order flow for the selected time range

Note: A user who goes through the entire order flow as a logged in user or guest user would have a single session and will be counted only once for each of the below steps. A guest user who logs in at any point would have a new session and thus would be counted twice for all the steps up to when they logged in.

• Provider Selected : the approximated unique user sessions where users browse the menu
• Order Checkout : the approximated unique user sessions where users checkout
• Order submitted : the approximated unique user sessions where users submit the order
• Confirmed by Partner : the approximated unique user sessions where user view confirmation page
• Confirmed by Restaurant : the number of orders with one of the following statuses "READY_FOR_PICKUP", "DELIVERED", "CONFIRMED", "SHIPPED", "IN_PREPARATION".

Table

Table showing total orders number and total revenue amount for all the partner's restaurants for the selected time range

Note: Orders in the Aggregated, Time series and Table charts below include order with one of the following status' "READY_FOR_PICKUP", "DELIVERED", "CONFIRMED", "SHIPPED", "IN_PREPARATION"